Licensed and Insured Independent Pros
You are connected with an independent, locally owned outfit that holds its own license and insurance. Ask to see proof of insurance on arrival, and a reputable crew will have it handy.
When carpet squishes under your shoes, the pad below is holding gallons, and fans alone will take ages to pull it out. Real extraction gear pulls water out of carpet, pad and floor seams far faster than any fan can dry it.
Our referral line connects New Brighton callers with independent, licensed and insured contractors who run truck-mounted and portable extractors. The crew quotes the job in writing before the wand touches the floor.

Extraction is a pure equipment job: the power of the machine and the right tool head decide how much water comes out.
You are connected with an independent, locally owned outfit that holds its own license and insurance. Ask to see proof of insurance on arrival, and a reputable crew will have it handy.
The estimate spells out square footage extracted, pad removal if needed and any equipment left behind. Many contractors bill the insurer directly once you have a claim number.
Wet pad starts to sour within a day or two, so speed matters more here than almost anywhere. The dispatcher confirms an actual arrival window with a nearby crew before you hang up.
Expect a truck-mounted extractor with serious vacuum lift, and portable units for upper floors and apartments. Weighted and stand-on tools put a person's body weight on the carpet so water is squeezed out of the pad, not just the fibers.
Each gallon removed by the extractor is a gallon that never has to be evaporated and captured by a dehumidifier. Extraction removes water in liquid form, which is many times faster than turning it into vapor with air movers. Leave it out and the drying phase stretches for days.
A wet vac works on the surface fibers and has nowhere near the suction of a truck-mounted unit. It also cannot reach the pad, which is where most of the water sits. People run one for hours and still have carpet that squishes.
Take a refrigerator ice-maker line that leaked into wall-to-wall carpet overnight. Since the water is clean, the crew can often float the carpet, which means releasing it from the tack strip, removing the pad and extracting the carpet itself.
Laminate is a tougher case: when water runs under the planks in a rental unit, it sits in the underlayment where you cannot see it. Extraction mats and meters show how far it traveled, and swollen boards usually come up.
Field rule: clean-water carpet is often saved, while the pad below is usually tossed. Pad costs little to replace compared to carpet.
Water category can also worsen with time. A clean leak that sits for a few days in warm weather starts to grow bacteria, and that changes what can be kept. That is one more reason to get the extractor in early.

Carpet, wood, laminate and upholstery all trap water in their own way, which is why the tool heads change room to room.

The crew makes slow overlapping passes with a weighted tool until the wand stops pulling water. Wet pad is usually cut out and bagged, then the carpet is relaid once dry.
For a clean-water leak, the crew can pull the carpet off the tack strip, slide air underneath and dry it in place. It keeps a perfectly good carpet from going to the landfill.
Panel mats seal against the wood and draw water up from between the boards and out of the subfloor. Caught early, this can keep solid hardwood from cupping badly.
Water slips under click-lock planks and sits on the subfloor where you cannot see it. The crew maps the wet area with a meter, lifts planks where needed and extracts the subfloor below.
Furniture and rugs get treated with smaller upholstery tools made for fabric. Wool and handmade rugs usually get sent to a rug cleaning plant for full washing.
Once the water is out, the tech maps moisture across the floor and along the base of the walls. Those readings tell the crew where the drying equipment should go.
Let the dispatcher know the flooring type, the size of the wet area and the source of the leak. We route you to the nearest independent extraction crew and give you an arrival window.
Expect extractors, tool heads, meters and hoses, plus a portable unit if you live upstairs.
First the tech identifies the water source and category, measures the wet area and decides what stays, then puts the quote in writing.
When the extraction is finished, you see the final readings, the drying setup and what was removed before you sign off.

Our ice-maker line leaked overnight and the whole living room carpet was soaked to the wall. The contractor I was connected with pulled the pad, extracted the carpet with a stand-on tool and saved the carpet itself. No smell afterward, which I was worried about.
Water from the hall closet in my apartment ran under the laminate before I noticed. The crew my landlord and I were connected with found it with a meter, pulled the wet planks and extracted the subfloor.
I spent three hours with my shop vac and the carpet still squished. The contractor showed up with a truck mount and got more out of that room in a few passes than I did all night.
The washer drain hose came loose and water ran under the hallway hardwood while we were at work. The contractor we reached through the referral line laid suction mats over the boards and ran them for most of the day. The floor cupped a little and then flattened back out as it dried.
Often, if it got wet from a clean source like a supply line or ice-maker and is extracted quickly. The pad underneath is usually replaced because it holds water and odor.
Carpet soaked by sewage or outside floodwater is almost always removed.
Wet vacs grab surface water but lack the suction to pull water out of the pad. Most of the water sits in the pad and subfloor, which a wet vac cannot reach.
Professional crews pair a powerful extractor with weighted tools that squeeze the pad.
For one or two rooms, the extraction often wraps up in a few hours. The drying that follows is a separate step and usually runs a few days.
The crew will give you a time estimate after looking at the wet area.
Not if the pad is removed, the carpet is extracted thoroughly and it dries quickly. A smell usually means water stayed in the pad or subfloor for too long.
You can ask the crew if an antimicrobial treatment makes sense for your floor.
Extraction physically pulls liquid water out of carpet, pad and floors with powerful vacuums and tools. Drying comes next, using dehumidifiers and air movers to remove the moisture that is left.
The better the extraction, the shorter the drying phase.
Because the crews are based near New Brighton, the extraction truck does not have far to travel.
For upper-floor apartments and condos, crews bring portable units since a truck hose will not reach. Single-family homes and storefronts are usually handled with a truck mount parked in the driveway or lot.

Call and we will connect you with a local extraction crew.
Call +1-877-637-9008Quick extraction saves carpet and shortens drying. Call now to reach a local crew.